MANAGED IT SERVICES
PROFESSIONAL-GRADE PROTECTION AND RECOVERY
Keep your proprietary business data safe with remote, automatic backups and a business continuity plan in case of disaster. Prevent data loss with encrypted storage and virtualized recovery, then enjoy increased productivity.
REMOTE SUPPORT & DOWNLOAD
We use a screen sharing tool called Splashtop to allow Help Desk support staff to remotely troubleshoot your issue. Splashtop is used to better understand your issue and reduce the time needed to solve it. You will be able to see everything that is done while support staff are accessing your computer and nothing will be viewed without your permission. Once the problem is resolved, access will be stopped and entry will not be gained again without you initiating it.
Please email the Help Desk to initiate a remote support session.