AI Use Policy

Phenicie Business Management uses AI-driven tools to improve threat detection, automate compliance, and enhance service. Your privacy and security are always our top priorities.

  • AI-assisted services may include cybersecurity analysis, compliance documentation, business workflows, and customer communications, including our automated receptionist.
  • Services may process information through third-party providers. Data handling, retention, and model-training settings depend on the tool and applicable agreement; request those details before submitting sensitive information.
  • Some configured workflows operate automatically. Individual automated responses and routine actions do not necessarily receive human review before they occur.
  • Human oversight, permitted actions, and escalation depend on the service and agreed scope. Ask PBM which actions are automated in your service.
  • AI output can be incomplete or incorrect. Contact PBM to verify information or request human assistance.
  • Do not provide passwords, authentication codes, or confidential records to the automated receptionist or general website forms.

Questions about our use of AI? Contact us at brady@phenicie.com.

Last updated: September 16, 2026