PBM guide
Small Business Cybersecurity: Protect What You’ve Built
Score your security controls, inventory critical systems, practice incident response, and build a prioritized action plan.
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Technology help without the technical runaround
Find practical instructions for Microsoft 365, email security, backup and recovery, PBM services, and getting support.
All guides
16 results
Microsoft guide
Set Up Microsoft Authenticator
Add your work or school account to Microsoft Authenticator and complete secure sign-in setup.
Open setup guideMicrosoft guide
Change Your Microsoft 365 Password
Change a known work or school password through Microsoft's secure account portal.
View instructionsMicrosoft guide
Reset a Forgotten Work Password
Use Microsoft's self-service password reset when you cannot sign in to your work account.
Reset passwordMicrosoft guide
Report a Phishing Email in Outlook
Report suspicious messages from Outlook so they can be removed and analyzed safely.
See reporting stepsPBM guide
AI Phishing Emails Are Harder to Spot
Learn how criminals use AI to create convincing messages and what PBM clients should verify before clicking.
Read PBM guidePBM guideIncident help
What To Do If Business Data Is Stolen
Immediate containment, reporting, account protection, and recovery steps for a suspected breach.
Start response guidePBM guide
PBM Security Checklist
Review the essential controls every small business should have: MFA, patching, backups, monitoring, and training.
Open checklistMicrosoft guide
Restore Deleted Files in OneDrive
Recover deleted files or folders from the OneDrive recycle bin before requesting a backup restore.
View restore stepsPBM guide
What Is Microsoft 365 Backup?
Understand how protected backups differ from OneDrive sync and what can be recovered after deletion or attack.
Read backup guideService
Business Backup & Disaster Recovery
See how PBM monitors backups, tests restores, and prepares businesses to recover from ransomware or equipment failure.
Explore backup serviceService
Managed IT Services
What PBM manages, how support works, and what businesses receive through ongoing IT service.
View managed ITService
Microsoft 365 Support & Security
Email, Teams, SharePoint, OneDrive, MFA, account recovery, administration, and security support.
View Microsoft 365 serviceService
Cyber Insurance Readiness
Prepare the security controls, evidence, and plain-English answers insurers commonly request.
Review readiness serviceTool
Start One-Time Remote Support
Download TeamViewer QuickSupport only when a PBM technician has asked you to begin a support session.
Download TeamViewerService
Request PBM Support
Email the PBM support team for a non-emergency technology issue. Include the device and a short description.
Email supportSecurity incident?
Stop clicking, disconnect affected equipment if safe, and contact PBM immediately.
Call (406) 957-1576Still need help?
Send the device name, what you were doing, and any exact error message.
Email PBM supportNot a client yet?
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