PBM Product & Service User Guides
Searchable help for Microsoft 365, phishing, passwords, backups, remote support, and PBM services.
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Download secure support tools and guides for Phenicie Business Management clients.
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What To Do If Your Data Is Stolen
Incident response guide and recovery steps for Montana businesses.
View Online GuideDownload Data Breach Response PDF
Printable version of PBM's incident response and recovery guide.
Download PDFAnswer Center
Who provides managed IT services in Polson MT?
Local answer for owners looking for a Polson MSP that handles Microsoft 365, backup, networks, and security.
Read AnswerWhat does cyber insurance require from small businesses?
Plain-English cyber insurance controls: MFA, backups, endpoint protection, training, and documentation.
Read AnswerDo Montana nonprofits need cybersecurity?
Why nonprofits need practical protection for donor data, payments, grants, and Microsoft 365 accounts.
Read AnswerWhat is Microsoft 365 backup?
How Microsoft 365 backup protects email, OneDrive, SharePoint, and Teams from common data loss.
Read AnswerIs OneDrive the same as backup?
Why sync and version history are useful, but not the same as a tested business backup plan.
Read AnswerWhat is MFA and why does cyber insurance require it?
A practical explanation of MFA, account takeover risk, and why insurers ask for it.
Read AnswerHow often should business backups be tested?
Backup testing cadence and what a restore test should prove for small businesses.
Read AnswerWhat should small law offices do to prevent downtime?
A downtime-prevention checklist for Montana law offices using Microsoft 365 and shared files.
Read AnswerWhat does HIPAA compliant IT support include?
Plain-English breakdown of HIPAA IT support for medical and dental offices.
Read AnswerHow much does managed IT cost in Montana?
Managed IT pricing factors for Montana small businesses and what to compare in quotes.
Read AnswerSecurity Checklists
AI Security Scan Launchpad
Instantly check your public attack surface and get the next three fixes.
Run Free Security ScanPBM Security Checklist
Quick-start checklist for business security fundamentals.
Download ChecklistCyber Alerts
The Dark Web Threat Guide
Plain-language credential exposure guide for regulated businesses.
View Online GuideMicrosoft 365 Tips
Microsoft 365 Apps
Office Deployment Tool for Microsoft 365 administrators.
Download ToolHIPAA / FTC / Cyber Insurance
MSSP Service Package Comparison
Bronze, Silver, and Gold managed security package comparison.
Download Comparison GuideEmployee Training
New Client Onboarding Checklist
30-day onboarding guide and expectations for new PBM clients.
Download ChecklistVideos
TeamViewer QuickSupport
Quick one-time remote assistance downloads for Windows and Mac.
Download TeamViewer🛰️
AI Security Scan Launchpad
Instantly check your public attack surface and get the next 3 fixes. No credentials required.
Run Free Security ScanImportant Documents
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MSSP Service Package Comparison
Bronze, Silver & Gold tier comparison guide
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What To Do If Your Data Is Stolen
Incident response guide and recovery steps
Download PDF GuideView Online Guide🕵️
The Dark Web Threat Guide
Plain-language credential exposure guide for regulated businesses
View Online Guide✅
New Client Onboarding Checklist
30-day onboarding guide and expectations
Support Tools & Software
🛡️
Huntress Security Agent
Advanced endpoint protection for Windows. Provided by PBM.
Download for Windows💻
TeamViewer QuickSupport
For quick, one-time remote assistance (Windows/Mac).
Download TeamViewer (Windows)Download TeamViewer (Mac)📄
PBM Security Checklist
Maintained online quick-start guide for business security.
View Security Checklist🔗
Microsoft 365 Apps
Office Deployment Tool for IT administrators to deploy Office 365.
Download Office Deployment ToolNeed a custom installer or help? Contact PBM Support
Need help applying this to your business?
Get a free Cyber Risk Assessment.
Get Free Cyber Risk Assessment