Simple IT Support Pricing for Small Polson Businesses

Clear monthly options for organizations that need reliable IT, cybersecurity, backups, and support without paying for services they do not need.

Clear Managed Protection for Montana Businesses

Managed services start at $499/month. Broader support is priced after we understand your users, systems, and requirements.

Secure

Managed protection for small organizations that need a secure, supported technology foundation.

Starting at $499/month

  • Managed endpoint protection
  • Security monitoring
  • Monthly security reporting
Book a Free 15-Minute IT Risk Call
Most Popular

Secure & Compliant

Security, backup oversight, and documentation for organizations facing insurance or compliance requirements.

Pricing after assessment

  • Everything in Secure
  • Microsoft 365 security
  • Backup, insurance, and compliance oversight
Book a Free 15-Minute IT Risk Call

Complete IT & Cybersecurity

Full managed IT, cybersecurity, vendor coordination, and strategic guidance.

Pricing after assessment

  • Managed help desk and IT support
  • Security and compliance roadmap
  • Vendor and technology leadership
Book a Free 15-Minute IT Risk Call

Not sure where to start? Book a free 15-minute call. A detailed $399 assessment is available when technical review and written recommendations are needed.

See the deliverable before you decide

A clear picture.
Three practical next steps.

The $399 technical assessment turns an agreed review of your systems into written findings. See how a PBM Protection Review records what was checked, what still needs evidence, and who should act next.

Scope and access are agreed before work begins. Fixes and ongoing management are separate. The assessment is credited toward onboarding when you become a managed client within 30 days.

View the sample review

Illustrative example, not a client result. No form required. Print or save as PDF from your browser.

A practical first step with ongoing follow-through

Managed AI Starter

Up to 10 staff, two approved AI tools, and one business organization. Delivered remotely.

For a small team starting with routine drafting, summaries, or internal procedures using sample information. Your team gets clear rules, one guided pilot, and a written monthly review.

$299 / month

Plus $995 one-time setup

USD. Vendor licenses, usage charges, and applicable taxes are additional. AI management is a separate service from PBM protection plans.

Ask about Managed AI Starter

Free 15-minute introductory call. No purchase or technical review occurs when you book.

Set the foundation

Up to six hours of remote setup work in total

  • An inventory of the two agreed tools, business accounts, owners, and approved uses.
  • A review of available account settings and access; missing evidence stays visible.
  • An approved-tool register, a practical AI acceptable-use policy draft, and one revision after owner review.
  • One 45-minute team introduction and one 45-minute guided pilot session using sample or non-sensitive data.
  • A written starting review with the next three actions and responsible owners.

Keep the decisions current

Up to two hours of service per month in total

  • One written review of reported changes, available account information, and open actions for the two covered tools.
  • Updates to the tool register, policy exceptions, and next three priorities.
  • One 20-minute owner review each month.
  • One 30-minute remote staff refresher each quarter, scheduled within that month's service allowance.

How the allowance works: Preparation, checks, documentation, meetings, and the scheduled quarterly refresher all count toward the stated hours. Unused monthly time does not roll over. PBM confirms that the listed deliverables fit your starting scope before you sign; if they do not, you receive a custom quote. Additional work requires written approval and pricing before it starts.

Not included: Vendor subscriptions or API usage; a full Microsoft 365 permissions audit or cleanup; custom automation, agents, or integrations; connecting sensitive client data; legal/compliance approval; incident response; general IT help desk; on-site travel; or additional training and pilots.

Before work begins: You name a decision-maker and arrange access to agreed records. Your business approves the policy and data rules. PBM documents available evidence and gaps; this is not continuous monitoring of every employee or a compliance certification. The agreement confirms scope, billing start, service term, cancellation, and support arrangements.

More than 10 staff, more than two tools, multiple organizations, connected business data, or a more complex workflow? We will scope and price that separately.

Explore the readiness checklist, sample monthly review, and AI policy guide before your call.

No Hidden Fees

Clear monthly plans with the basics explained before you sign anything.

Local Help

Polson-based support for small businesses across Lake County and Montana.

Room To Grow

Start with what you need now, then add protection as your business changes.

Pricing Questions & Answers

Clear answers before you choose a managed service plan

What is included in the monthly price?

The exact scope is documented before service begins. Depending on the plan, it can include endpoint protection, security monitoring, Microsoft 365 security, backup oversight, help desk support, vendor coordination, compliance-readiness support, and recurring reporting.

How much do PBM managed services cost?

Managed services start at $499 per month. Final pricing reflects the number of users and devices, locations, existing systems, support requirements, security controls, backup needs, and compliance obligations.

Is there a contract?

Contract length, renewal, notice, and cancellation terms are explained in the written service agreement before you sign. Ask about the available terms during your assessment so the agreement matches the service PBM is expected to provide.

What if I need services that are not included in my plan?

PBM will explain whether the work is covered, requires a plan change, or should be quoted as a separate project before proceeding. This prevents unclear scope and unexpected work from becoming a billing problem.

How does billing work?

Recurring charges, project work, hardware, third-party licenses, and any usage-based costs are identified in the proposal or service agreement. Billing timing and payment terms are confirmed before service starts.

What happens during onboarding?

PBM gathers administrative access and documentation, reviews users and devices, confirms critical vendors and backups, deploys the controls included in your plan, and records unresolved risks. Timing depends on the size and condition of the environment and is confirmed after review.

What is the difference between the free call and the $399 assessment?

The free 15-minute call identifies your top concerns and the clearest next step. The $399 assessment is used when PBM needs to inspect systems, verify controls, document findings, and prepare written technical recommendations. The assessment is credited toward onboarding when you become a managed client within 30 days.

Do you support businesses outside Montana?

PBM can provide remote services to businesses outside Montana when the systems and service scope are a good fit. On-site service is primarily available in Polson, Lake County, and nearby western Montana communities.

Still have questions about pricing?

Book a Free 15-Minute IT Risk Call

Ready to Get Protected?

Start with a free 15-minute call. Detailed technical assessments are available for $399 and are credited toward onboarding when you become a managed client within 30 days.

Book a Free 15-Minute IT Risk Call